Help contact centers and BPOs take control of AI agents, live agents, and customer conversations with Palera.
Contact centers and BPOs are adopting AI, but managing multiple AI agents, human teams, channels, and customer conversations creates new operational challenges.
Palera gives them one operating foundation to manage it all.
Orchestrate agents across different vendors under your client's own evaluation rubrics.
Zero context loss when handoffs happen between autonomous AI agents and live agents.
Aligns with modern AI economics instead of punishing partners with legacy per-seat pricing.
Provide strategic technology that positions your firm as the indispensable advisor in modern CX.
Help businesses deploy, manage, and evaluate AI agents across vendors.
Keep customer context intact across channels and AI-to-human handoffs.
Give businesses better visibility into operational and AI performance.
Help BPOs remain relevant as AI transforms traditional seat-based operations.
Palera welcomes diverse channel leaders who advise, distribute, or operate customer experience architectures.
Strategic CX, digital transformation, and contact center advisors guiding enterprise clients.
TSDs looking for next-generation AI and CCaaS solutions for their agent networks.
Solution providers and VARs packaging software, deployment, and ongoing managed CX services.
Outsourcers and specialized teams modernizing client contact centers with AI orchestration.
Trusted industry professionals introducing opportunities to co-sell alongside Palera experts.
Experienced leaders with established relationships in financial services, healthcare, and higher ed.
A straightforward partner enablement pathway designed for quick engagement.
Tell us about your business and who you sell to.
We confirm your application and send the NDA.
Receive partner resources, training, and support.
Courses on the platform, positioning and pricing in the partner portal.
Apply to become a Palera Channel Partner and explore the opportunities ahead.
Tell us about the opportunity and let Palera help you explore the next steps. Deal registration provides deal protection and dedicated co-selling resources.